FAQs

 

1. How can I contact you?

You can reach us by email at limitlesslovers.help@gmail.com. Our customer service team is available to assist you with any inquiries or concerns you may have.

2. Where are your products shipped from?

Our products are sourced from various suppliers and are shipped from multiple locations to ensure timely delivery. We strive to provide the best shipping options available for our customers.

3. Can I get a refund on my product?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please ensure that the item is in its original condition.

4. What items are non-returnable?

Certain items cannot be returned, including perishable goods, custom products, and personal care items. If you have questions about a specific item, please contact us for clarification.

5. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

6. What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at limitlesslovers.help@gmail.com. We will evaluate the issue and work to resolve it promptly.

7. Can I exchange my product?

The fastest way to exchange an item is to return the original product and make a separate purchase for the new item once the return is accepted.

8. Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping times and costs may vary based on the destination. Please check our shipping policy for more details.

9. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier's website.

10. What if I need to cancel my order?

If you need to cancel your order, please contact us as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request.